Use this short brief to describe where you are with programming or digital systems and what you would like to work through. We read every message and reply with something useful, not a sales pitch.
Questions about a module, a stuck exercise, or access to your learning materials usually get a reply the same working day. Write to us with the module name and what you already tried, and we can point you to the right lesson instead of sending a generic answer.
Most messages are answered within one working day. Requests that arrive over the weekend or on public holidays are handled on the next business day. If your question concerns a specific exercise, mention the module title and the step number so we can reproduce it.
Questions about a learning module, a technical exercise, or how a course track is structured? Write or call during office hours and we will point you to the right material. For anything related to your account or a specific lesson, include the module name so we can answer faster.
Sonja-Fink-Weg 159
4230 Hartberg
Office hours: Monday to Friday, 9:00 to 17:00. Requests sent outside these hours are read on the next working day.